| Why We Build Septic Systems In Reverse: The Septic Lesson We Learned a… | Dorie Lott | 25-11-02 19:18 |
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I need to share with you something the majority of septic companies won't: there are two kinds of people in this life. Those who believe septic systems are simply "subterranean tanks for waste," and those who have had raw sewage gurgling into their backyard at midnight. I learned this difference the difficult way in 2005—knee-deep in mud, shivering in a Washington downpour, as my family and I aided a veteran installer restore our family's collapsed system. I was fourteen. My hands blistered. My jeans were wrecked. But that night, something changed: This ain't just digging. It's families' lives that we're preserving. Most companies start by maintaining tanks. We launched by constructing them—actually. Back in the early 2000s, when other kids were glued to Xbox, Art Nikolin (our operations head) and his brothers were digging trenches under the watchful eye of a septic veteran their father hired. Day after day, that installer saw something in us. Possibly it was our relentless refusal to quit when a PVC pipe failed at 9 PM. Or how we would argue about soil percolation rates like kids debate pizza toppings. By 2008, we weren't just assistants—we were certified installers. But here is the twist: we learned this craft in reverse. See, 90% of septic companies begin with maintenance. They understand how to service a tank but could not tell you why the absorption area failed three years after installation. We got our hands dirty from the ground up. Literally. I think back to this one rough summer—2006, I believe—when we constructed 17 systems across Snohomish County. One customer's yard had soil like concrete. The "expert" crew before us gave up. But our mentor taught us a trick: soak the ground overnight, dig at sunrise. We finished by noon. That system? Still operating without issue 18 years later. Fast forward to 2023. We get a call from a desperate homeowner in Woodinville. Their brand-new septic system—constructed by a "discount" crew—went belly-up during Thanksgiving dinner. Raw sewage leaked into their landscaping. The company ghosted them. We showed up at 10 PM. Art took one look at the tank location and groaned. "They put it higher than the house? Gravity doesn't work that way, friends." By sunrise, we redesigned the complete layout. Spared them $20K in landscaping repairs too. This is what puts Septic Solutions LLC unique: we create systems like we're the ones gonna live with them. Because actually, we did. That initial tank we built as kids? Our family depended on it for a decade. Every pipe we placed, every tank we placed, had skin in the game. When you have eaten dinner 10 feet above a septic field you installed, you never cut corners. I'll get straight with you—septic work ain't pretty. But there's an skill to it. In 2015, we took on a horror show job near Lake Stevens. Boulder-filled terrain. Tight budget. Three other companies insisted it couldn't be done without blasting. We put in a week manually excavating around stones, repositioning the drain field precisely. The client got emotional when we completed. Not because it was budget-friendly—but because we had saved her century-old oak tree. Our secret? We are not just installers. We're historians of soil. We recognize which brands of PVC fail in Washington's temperature cycles (stay away from the blue-striped stuff). We've memorized which counties have clay that's gonna destroy a drain field in 5 years. Hell, we even redesigned our tank baffles in 2019 after noticing how grease buildup destroys pumps. Minor tweak. Massive impact. Maintenance guys thank us for it. You want stats? Fine. Since 2010, 92% of our systems have survived 10+ years without serious issues. But data don't stink when things go wrong. Ask Mrs. Henderson from Monroe. Her previous installer used substandard aggregate that turned her leach line into a cement-like tomb. We spent New Year's Day 2021 breaking it out. She mailed us cookies for a whole year. Here's the brutal truth: most septic failures occur because someone missed a step. Didn't test the soil thoroughly. Used cheap tanks. Got wrong the water table. We've personally fixed countless of these messes. And each time, we record another learning. Like in 2022, when we started adding twin risers to each job. Why? Because Randy, our senior tech, got tired of watching homeowners destroy their lawns during maintenance. Now maintenance is a quick job. I will not lie—this work wears on you. Art's got a picture from our earliest commercial job in 2009. We appear like babies playing in Tonka trucks. Now, we've laugh lines from peering at soil reports and laugh lines from clients who are now friends. Like the retired couple in Bothell who require we stay for lemonade after each service calls. Or the brewery in Everett whose tank we replaced last fall—they branded a beer "Septic Solutions Sour." (That's... an acquired taste.) So yes, we are not the most affordable. Or the fanciest. But when a storm cuts power and your tank's overflowing? You aren't going to care about coupons. You will want the team who have been there, done that, and web page still smell like slight regret. The team that answers at 2 AM because we have all been that homeowner standing ankle-deep in catastrophe. In retrospect, it's funny. That installer who trained us as kids? He retired years ago. But his voice still ring in our heads every single time we disturb ground. "Push deeper," he'd say. "Future you will thank past you." Turns out, he was not just talking about septic tanks. |
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| 이전글 The Septic Harsh Truth: Why The Majority of Companies Just Maintain (And We Build) |
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| 다음글 Soil Doesn't Mislead: The Septic Lesson That Transformed Into Our Company’s Stubborn Pride |
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