| Why We Build Septic Systems In Reverse: The Septic Lesson We Learned a… | Neville Makinson | 25-11-02 18:30 |
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Let me share with you something nearly all septic companies won't: there are two categories of people in this reality. Those who believe septic systems are just "subterranean tanks for waste," and those who have had raw sewage bubbling into their property at 2 AM. I learned this difference the hard way in 2005—standing in muck, freezing in a Washington rainstorm, as my family and I aided a veteran installer repair our family's collapsed system. I was 14. My hands were raw. My pants were destroyed. But that evening, something clicked: This ain't just digging. It's folks' lives that we're safeguarding. The majority of companies begin by maintaining tanks. We began by building them—from scratch. Back in the early 2000s, when regular kids were gaming on Xbox, Art Nikolin (our ops manager) and his family were digging trenches under the experienced eye of a septic veteran their old man hired. Project by project, that installer recognized something in us. Maybe it was our stubborn refusal to walk away when a PVC pipe failed at 9 PM. Or web site how we'd argue about soil absorption rates like kids discuss pizza toppings. By 2008, we were not just laborers—we were licensed installers. But here's the twist: we learned this business backward. See, 90% of septic businesses start with maintenance. They know how to clean a tank but couldn't tell you why the leach field collapsed three years after installation. We got our hands filthy from the bottom up. Actually. I remember this one brutal summer—2006, I recall—when we installed 17 systems across Snohomish County. One customer's yard had soil like concrete. The "professional" crew before us gave up. But our mentor taught us a method: saturate the ground overnight, dig at sunrise. We completed by noon. That system? Still working perfectly 18 years later. Fast forward to 2023. We get a call from a panicked homeowner in Woodinville. Their fresh septic system—constructed by a "cheap" crew—collapsed during Thanksgiving dinner. Raw sewage oozed into their yard. The company abandoned them. We showed up at 10 PM. Art took one look at the tank positioning and shook his head. "They put it uphill the house? Gravity ain't gonna work that way, people." By morning, we'd redesigned the whole layout. Spared them $20K in landscaping damage too. This is what makes Septic Solutions LLC unique: we construct systems like we are gonna depend on them. Because truthfully, we did. That first tank we put in as kids? Our family relied on it for a long time. Every pipe we laid, every tank we positioned, had personal stakes. When you've eaten dinner 10 feet above a septic field you constructed, you don't cut corners. Let me get real—septic work isn't pretty. But there is an art to it. In 2015, we accepted a nightmare job near Lake Stevens. Stone-riddled terrain. Tight budget. Three other companies said it could not be done without explosives. We put in a week carefully digging around stones, adjusting the drain field precisely. The client got emotional when we wrapped up. Not because it was budget-friendly—but because we saved her ancient oak tree. Our secret? We are not just installers. We are storytellers of soil. We understand which brands of PVC break in Washington's freeze-thaw cycles (avoid the blue-striped brand). We've memorized which counties have clay that's gonna clog a drain field in 5 years. Heck, we even reworked our tank baffles in 2019 after observing how grease buildup destroys pumps. Minor tweak. Huge impact. Maintenance guys appreciate us for it. You looking for stats? Sure. Since 2010, 92% of our systems have survived 10+ years without serious issues. But data don't stink when things go wrong. Ask Mrs. Henderson from Monroe. Her previous installer used inferior aggregate that turned her leach line into a concrete tomb. We used New Year's Day 2021 demolishing it out. She delivered us cookies for a twelve months. Here's the ugly truth: nearly all septic failures occur because someone missed a step. Didn't test the soil thoroughly. Used substandard tanks. Miscalculated the water table. We've fixed dozens of these messes. And each time, we record another learning. Like in 2022, when we decided on adding dual-access risers to every installation. Why? Because Randy, our lead tech, got frustrated of watching homeowners destroy their lawns during inspections. Now maintenance is a quick job. I won't lie—this work takes a toll on you. Art's got a picture from our earliest commercial job in 2009. We seem like kids playing in Tonka trucks. Today, we've crow's feet from squinting at soil reports and laugh lines from clients who are now friends. Like the elderly couple in Bothell who insist we stay for lemonade after all service calls. Or the brewery in Everett whose tank we replaced last fall—they called a beer "Septic Solutions Sour." (It is... an interesting taste.) So yeah, we're not the lowest priced. Or the flashiest. But when a storm cuts power and your tank's overflowing? You will not care about coupons. You're going to want the crew who have been there, done that, and still smell like faint regret. The team that picks up at 2 AM because we've all been that homeowner trapped ankle-deep in disaster. In retrospect, it's funny. That installer who trained us as kids? He stepped away years ago. But his voice still resonate in our heads every single time we disturb ground. "Dig deeper," he would say. "Future you will thank past you." Turns out, he was not just talking about septic tanks. |
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